Blissful Bites Privacy Policy

Last updated: 12 March 2025

This Privacy Policy explains how Blissful Bites ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from blissfulbites4u.com (the "Site"). It also covers how we handle your information when you communicate with us regarding the Site (collectively referred to as the "Services").

For this Privacy Policy, "you" and "your" refer to any individual using our Services, whether as a customer, website visitor, or any other individual whose information we collect under this policy.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, and we will revise the "Last updated" date accordingly. We will also take any additional steps required by applicable law to inform you of these changes.

How We Collect and Use Your Personal Information

To provide our Services, Blissful Bites collects personal information from various sources, as outlined below. The type of information we collect and how we use it depends on how you interact with us.

Beyond the specific uses detailed below, we may use your information to communicate with you, enhance our Services, fulfill legal obligations, enforce our terms of service, and safeguard our Services, our rights, and the rights of our users and others.

What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Site and use our Services. When we refer to "personal information," we mean any data that identifies, relates to, describes, or can be linked to you.

The sections below outline the different categories and specific types of personal information that Blissful Bites may collect.

Information We Collect Directly from You

When you use our Services, you may provide Blissful Bites with certain personal details, including:

• Contact Information – Your name, address, phone number, and email.

• Order Details – Your name, billing and shipping address, payment confirmation, email, and phone number.

• Account Information – Your username, password, security questions, and any other details for account security.

• Shopping Activity – Items you view, add to your cart, save in your account (such as loyalty points, product reviews, referrals, or gift cards), and purchase history.

• Customer Support Information – Any details you choose to share with us when contacting customer service, such as inquiries or messages sent through our Services.

Information We Collect About Your Usage

Some features of our Services may require you to share certain personal details. While providing this information is optional, choosing not to do so may limit your access to specific features.

We also automatically collect data regarding your interactions with Blissful Bites ("Usage Data"). This may involve the use of cookies, pixels, and similar tracking technologies. Usage Data includes details such as:

• How you access and use our website and account

• Your device and browser information

• Network connection details

• Your IP address

• Other interactions with our Services

  Information We Obtain from Third Parties

  We may also receive information about you from third parties, including vendors and service providers who collect data on our behalf. This may include:

  • Companies that help support our website and services, such as our e-commerce platform.

  • Payment processors that collect payment details (e.g., bank account, credit or debit card information, billing address) to process transactions and fulfill your orders, ensuring a seamless shopping experience at Blissful Bites.

    When you visit our website, open or click on emails from us, or engage with our services or advertisements, we, along with third-party partners, may automatically collect certain information using online tracking technologies such as cookies, pixels, web beacons, software developer kits, and third-party libraries.

    Any information we receive from third parties will be handled in accordance with this Privacy Policy. Please also refer to the section below on Third-Party Websites and Links for more details.

  How We Use Your Personal Information Providing Products and Services

  At Blissful Bites, we use your personal information to deliver our services and fulfill our commitments to you. This includes:

  • Processing payments and fulfilling your orders

  • Sending notifications regarding your account, purchases, returns, exchanges, or other transactions

  • Creating, maintaining, and managing your account

  • Arranging shipping and facilitating returns or exchanges

  • Enhancing features and functionalities related to your account

  Your information enables us to provide you with a seamless shopping experience while ensuring secure and efficient order processing.

  Marketing and Advertising

  At Blissful Bites, we may use your personal information for marketing and promotional purposes. This includes sending you marketing, advertising, and promotional communications via email, text message, or postal mail. Additionally, we may use your information to display advertisements for our products or services on our website and other platforms. By doing so, we aim to personalize your experience and provide you with relevant offers and updates.

  Security and Fraud Prevention

  At Blissful Bites, we use your personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activities. If you create an account on our platform, it is your responsibility to keep your login credentials secure. We strongly advise against sharing your username, password, or other access details with anyone. If you suspect any unauthorized access to your account, please contact us immediately.

  Communicating with You and Enhancing Our Services

  At Blissful Bites, we use your personal information to offer customer support and enhance our Services. This helps us respond effectively to your queries, improve your overall experience, and maintain a strong relationship with you. Our goal is to ensure seamless service and continuous improvement in how we serve you.

  Cookies

  Like many other websites, Blissful Bites uses Cookies on our Site. If you’d like to learn more about the Cookies used for powering our store through Hostinger, please visit Hostinger's Cookie Policy. We use Cookies to enhance and optimize our Site and Services—helping to remember your preferences, improve user experience, and analyze how visitors interact with our Site. Additionally, we may allow third-party service providers to use Cookies to personalize services, products, and advertisements on our Site and across other platforms.

  Most web browsers accept Cookies by default, but you have the option to adjust your browser settings to delete or block Cookies if you prefer. However, please note that disabling or removing Cookies may affect your experience on Blissful Bites—some features and functionalities of our Services may not work properly or may become unavailable. Additionally, blocking Cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners.

• How We Disclose Personal Information

  In certain situations, Blissful Bites may share your personal information with third parties for contractual obligations, legitimate business interests, or other purposes outlined in this Privacy Policy. These situations may include:

  • Sharing with vendors or third-party service providers who assist us with IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • Partnering with business and marketing affiliates to provide services and promotions. These partners will handle your information according to their own privacy policies.

  • Disclosing information at your request or consent, such as for product shipping or when using social media integrations.

  • Sharing within our corporate group or affiliated businesses to support operational efficiency.

  • In the event of a business transition, such as a merger or bankruptcy, or as required by law (e.g., responding to legal requests like subpoenas or warrants), as well as to enforce our terms of service and protect our users, our Services, and our legal rights.

How We Share Your Personal Information

At Blissful Bites, we may share your personal information with third parties for contractual obligations, business operations, and other legitimate purposes as outlined in this Privacy Policy. This may include:

• Collaborating with vendors and third-party service providers who assist with IT support, payment processing, data analytics, customer service, cloud storage, order fulfillment, and shipping.

• Partnering with business and marketing affiliates to offer services and promotions. These partners manage your information in accordance with their own privacy policies.

• Disclosing information when requested by you or with your consent, such as for order shipments or when using social media login integrations.

• Sharing within our corporate network or affiliated businesses to streamline operations.

• In cases of business transitions such as mergers or acquisitions, or when legally required (e.g., responding to subpoenas, search warrants, or legal inquiries), as well as to enforce our terms of service and protect our users, services, and legal rights.

  Third-Party Websites and Links

  Our Site may contain links to websites or online platforms operated by third parties. If you choose to visit these external sites, we encourage you to review their privacy policies, security practices, and terms of use. Blissful Bites is not responsible for the privacy, security, accuracy, completeness, or reliability of any information on these third-party sites.

  Additionally, any information you share in public or semi-public spaces, including on third-party social media platforms, may be visible to other users and subject to the privacy policies of those platforms. The presence of such links on our Site does not imply an endorsement of the content, owners, or operators of these platforms unless explicitly stated.

Children's Data

Our Services are not designed for use by children, and Blissful Bites does not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us using the details provided below, and we will take appropriate steps to delete the information.

As of the Effective Date of this Privacy Policy, we have no actual knowledge of "sharing" or "selling" (as defined by applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

At Blissful Bites, we take security seriously, but please note that no security measures are entirely foolproof. While we strive to protect your personal information, we cannot guarantee "perfect security." Additionally, information transmitted over the internet may not always be secure. We advise against using unsecured channels to send sensitive or confidential information to us.

The duration for which we retain your personal information depends on several factors, including the need to maintain your account, provide our Services, comply with legal obligations, resolve disputes, and enforce applicable contracts and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. However, these rights are not absolute and may only apply in specific situations. In some cases, Blissful Bites may decline a request as permitted by law.

• Right to Access / Know: You may have the right to request access to the personal information we hold about you, including details on how we use and share it.

• Right to Delete: You may request the deletion of personal information that we maintain about you.

• Right to Correct: You may request corrections to any inaccurate personal information we hold.

• Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party, subject to certain conditions.

• Restriction of Processing: You may request that we stop or limit the processing of your personal information.

• Withdrawal of Consent: Where we rely on your consent to process your information, you have the right to withdraw it at any time.

• Appeal: If we decline your request, you may have the right to appeal our decision by responding directly to our denial.

• Managing Communication Preferences: If you receive promotional emails from us, you can opt out at any time using the unsubscribe option in our emails. However, you may still receive non-promotional emails related to your account or order

You can exercise any of these rights by using the designated options on our Site or by contacting us through the details provided below.

Blissful Bites will not discriminate against you for exercising your rights. To process your request, we may need to verify your identity by collecting certain details, such as your email address or account information.

In compliance with applicable laws, you may appoint an authorized agent to act on your behalf. Before accepting such a request, we will require proof that the agent is authorized to represent you, and we may also ask you to verify your identity directly with us.

We are committed to responding to your request within the timeframes required by applicable laws.

Complaints

If you have any concerns about how Blissful Bites processes your personal information, please reach out to us using the contact details provided below.

If you are not satisfied with our response, you may have the right to appeal our decision by contacting us again. Additionally, depending on your location, you may also have the option to file a complaint with your local data protection authority.

International Users

Please be aware that Blissful Bites may transfer, store, and process your personal information outside of your country of residence. Your data may also be processed by our staff, third-party service providers, and business partners in these locations.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the destination country has been deemed to provide an adequate level of data protection.